GLOBAL AV DEPLOYMENT & SERVICE
UK-Based, PSNI Certified Global Deployment and Service Partner.
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THE PSNI GLOBAL ALLIANCE
A little about the PSNI Global Alliance:-
PSNI Global Alliance is the world’s first and most recognised network of AV and UCC solution providers—with a presence in more than 250 major cities around the Globe.
The Alliance offers a unique advantage by seamlessly connecting enterprise clients with Certified Solution Providers, who operate locally but who function cohesively under the PSNI umbrella.
This collaborative approach ensures that client enterprises and organisations large and small, benefit from standardised, world-class AV design, integration, and constant support services..
Snelling is proud to be part of PSNI Global Alliance and for may years its CEO sat on the Elected Board of Directors of the Alliance. In summary, PSNI Global Alliance boasts,
50+ Years Experience
250 Cities in 65 Countries covered
285 Licensed Offices around the Globe
96% Coverage of the top 50 Cities in the World
6,000+ Employees
$7.5 Bn Revenues
How Snelling delivers Global AV projects through the PSNI Alliance
Overview
Snelling delivers international audio visual (AV) projects through its membership of The Alliance, using a standardised global deployment methodology.
This approach provides organisations with:
- A single point of contact throughout the project.
- Consistent project management across multiple countries.
- Standardised AV system design and deployment.
- Unified installation and commissioning processes.
- On-going global support and lifecycle management.
- Consistent user experience regardless of project location.
The objective is to ensure every office, meeting room and collaboration space operates to the same technical and operational standard worldwide.
Global Deployment Process
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Project Discovery
Purpose
Understand the client’s business objectives, technical requirements and international deployment needs.
Activities
- Assess local and global requirements.
- Identify collaboration goals.
- Review existing AV infrastructure.
- Design a customised AV solution.
- Define project scope.
Outcome
A fully documented understanding of client requirements before design begins.
-
Build the Global Project Team
Purpose
Create the most appropriate international delivery team.
Activities
- Appoint Snelling as the primary client contact.
- Coordinate Certified Solution Providers in each required country.
- Allocate project responsibilities.
- Establish communication channels.
- Coordinate international resources.
Outcome
A single managed project team operating across multiple geographic locations.
-
Proposal and Scope
Purpose
Produce one co-ordinated proposal covering every project location.
Activities
- Align all participating Certified Solution Providers.
- Define installation standards.
- Produce accurate pricing.
- Confirm timelines.
- Document project deliverables.
Outcome
One consistent proposal for the complete global deployment.
-
Programming, Fabrication and Integration
Purpose
Deliver standardised AV systems across every location.
Activities
- Program AV control systems.
- Configure collaboration technology.
- Fabricate equipment racks.
- Install hardware.
- Integrate software.
- Apply global deployment standards.
Outcome
Every meeting room and collaboration space operates consistently, regardless of country.
-
System Commissioning
Purpose
Verify that every installed system performs to specification.
Activities
- Test all AV equipment.
- Validate system functionality.
- Identify potential issues.
- Confirm operational performance.
- Complete quality assurance testing.
Outcome
Fully commissioned systems ready for production use.
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User Training
Purpose
Ensure users can confidently operate the installed technology.
Training Includes
- End-user training.
- IT administrator training.
- Basic troubleshooting.
- Daily operation guidance.
- System best practices.
Outcome
Higher user adoption and fewer support requests.
-
Services and Support
Purpose
Provide long-term operational support after installation.
Support Services
- Hardware support.
- Software support.
- Remote assistance.
- On-site support.
- System upgrades.
- Preventative maintenance.
- Lifecycle management.
Outcome
Reliable operation throughout the life of the AV system.
-
Customer Experience Survey
Purpose
Measure customer satisfaction and continuously improve service delivery.
Activities
- Collect customer feedback.
- Evaluate project performance.
- Review installation quality.
- Assess support experience.
- Identify improvement opportunities.
Outcome
Continuous improvement across all global deployments.
Benefits of Working with Snelling Through The Alliance
Clients benefit from:
- Single point of contact.
- International project coordination.
- Standardised AV deployments.
- Consistent meeting room experiences worldwide.
- Certified global installation teams.
- Predictable project delivery.
- Unified support processes.
- High-quality commissioning.
- Professional user training.
- Long-term lifecycle management.
Frequently Asked Questions
What is the Global Deployment Process?
The Global Deployment Process is a standardised methodology used to deliver audio visual projects consistently across multiple countries using certified delivery partners.
Why is a single point of contact important?
It simplifies communication, project management and coordination while reducing complexity for organisations deploying technology internationally.
Can projects be delivered in multiple countries simultaneously?
Yes. International project teams coordinate installations across multiple locations while maintaining consistent technical standards.
Is training included?
Yes. Training can be provided for both end users and IT support teams to ensure successful adoption and on-going operation.
What happens after installation?
Clients receive on-going services including software support, hardware maintenance, upgrades and lifecycle management.
Get Started
No matter what AV/UCC challenges your organization faces, we can provide localized support that’s specific to your industry, your needs, and your technology. Talk to us about your global AV needs.